Agreement between User and Big Hit Creative Group https://bighitcreative.com/
Effective Date: Updated August 13, 2025
Welcome to https://bighitcreative.com (the “Site”), owned and operated by Big Hit Creative Group (“Company,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) govern your access to and use of our Site and related services. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy and Return & Refund Policy. Please read them carefully.
1. Privacy
Your use of our Site is subject to our Privacy Policy, which explains how we collect, use, and protect your information.
2. Electronic Communications
By visiting our Site or contacting us electronically, you consent to receive communications from us in electronic form. We will communicate with you via email, through the Site, or by other electronic means. You agree that all such communications satisfy any legal requirement that such communications be in writing.
3. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer your account to another person or entity. We are not liable for any loss or damage from unauthorized access to your account due to your failure to safeguard your information.
4. Children Under Thirteen
We do not knowingly collect personal information from individuals under 13 years of age. If you are under 18, you may use our Site only with the consent of a parent or guardian.
5. Links to Third-Party Sites
Our Site may contain links to other websites (“Linked Sites”). We are not responsible for the content, changes, or updates to Linked Sites. These links are provided for your convenience and do not signify endorsement.
6. Third-Party Services
We may use third-party platforms and service providers (including but not limited to customer relationship management tools) to deliver certain products, services, or functionalities. By using our Site, you consent to our sharing of information with such providers as necessary to fulfill your requests and deliver services.
7. Acceptable Use
You agree not to:
- Use the Site for unlawful purposes or in violation of these Terms.
- Interfere with or disrupt the Site’s functionality.
- Access or attempt to access information not intentionally made available to you.
- Post or upload harmful, obscene, defamatory, infringing, or otherwise inappropriate content.
8. Portfolio Use
We may display work created for you (including designs, graphics, and other deliverables) in our portfolio, marketing materials, and case studies, unless you request in writing that such use be excluded. Sensitive or confidential work will not be displayed without your consent.
9. Return & Refund Policy
Our Return & Refund Policy governs all requests for returns or refunds. Please review the full policy here: Return & Refund Policy. This policy forms part of these Terms.
10. International UsersPolicy
If you access our Site from outside the United States, you are responsible for compliance with your local laws.
11. AI and Data Use
We do not use customer-provided materials, data, or project information to train AI models without your explicit written consent. We may use AI-assisted tools internally to improve workflow, but such use is subject to the same confidentiality and data protection measures outlined in our Privacy Policy.
12. Indemnification
You agree to indemnify and hold harmless Big Hit Creative Group, its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, your use of the Site, or your infringement of any rights of a third party.
13. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising from your use of the Site or services.
14. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising under these Terms will be resolved through final and binding arbitration under the rules of the American Arbitration Association, held in Dallas County, Texas. You waive any right to participate in a class action.
15. Termination
We may suspend or terminate your access to the Site at our sole discretion, without notice, if you violate these Terms.
16. Changes to Terms
We may update these Terms from time to time. If we make material changes, we will notify you via email or by posting a notice on our Site prior to the change taking effect. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
17. Entire Agreement
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Big Hit Creative Group regarding the Site and services.